Text Errors
Text Message:
We had trouble redeeming your Yiftee. Please try redeeming again. Reply STOP to unsubscribe. Msg&Data rates may apply.
What it means:
The merchant you are trying to run the card with has probably just run their activation card. They are in Yiftees's system correctly, but their POS system has not yet been linked up for purchases.
What you can do:
Run your card again! This notification usually comes anywhere from 30 seconds to 5 minutes after a card is declined, and in that time, Yiftee's team has fixed the issue.
We had trouble redeeming your Yiftee. Please try redeeming again. Reply STOP to unsubscribe. Msg&Data rates may apply.
What it means:
The merchant you are trying to run the card with has probably just run their activation card. They are in Yiftees's system correctly, but their POS system has not yet been linked up for purchases.
What you can do:
Run your card again! This notification usually comes anywhere from 30 seconds to 5 minutes after a card is declined, and in that time, Yiftee's team has fixed the issue.
Text Message:
Oops! Your Yiftee may not be valid at this merchant.
Your Yiftee may be valid only at Shop Four Rivers.
If you are at the correct merchant, ask them if they recently changed their credit card processor. Reply STOP to unsubscribe. Msg&Data rates may apply.
What it means:
There is an issue with the merchant's listing. A misspelling of the business name, wrong address compared to a Google or Secretary of State listing, or other factor is preventing automated authentication.
What you can do:
Contact Yiftee support, or one of your local Shop Four Rivers partners. They have access to edit location information and may help straighten this out. This is a longer process, generally.
Oops! Your Yiftee may not be valid at this merchant.
Your Yiftee may be valid only at Shop Four Rivers.
If you are at the correct merchant, ask them if they recently changed their credit card processor. Reply STOP to unsubscribe. Msg&Data rates may apply.
What it means:
There is an issue with the merchant's listing. A misspelling of the business name, wrong address compared to a Google or Secretary of State listing, or other factor is preventing automated authentication.
What you can do:
Contact Yiftee support, or one of your local Shop Four Rivers partners. They have access to edit location information and may help straighten this out. This is a longer process, generally.
Other Issues
Issue:
I got an email requesting my phone number for gift purchase verification.
What it means:
This happens if your purchase or account is flagged for a fraud check. This happens infrequently, unless you have multiple accounts attached to a card. Yiftee is adjusting their algorithms to maintain security while still providing a positive user experience.
I got an email requesting my phone number for gift purchase verification.
What it means:
This happens if your purchase or account is flagged for a fraud check. This happens infrequently, unless you have multiple accounts attached to a card. Yiftee is adjusting their algorithms to maintain security while still providing a positive user experience.
Issue:
I want to spend my card with a merchant, but they don't accept the Shop Four Rivers card.
What you can do:
Show them this website. Help them sign up. The more places the card is accepted, the more people will choose to buy it and support local businesses.
I want to spend my card with a merchant, but they don't accept the Shop Four Rivers card.
What you can do:
Show them this website. Help them sign up. The more places the card is accepted, the more people will choose to buy it and support local businesses.